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Client Services / Business Development Manager

Reporting to: CEO  

Location:Cablato Head Office (Marylebone, London) 

Permanent / full time

Summary

Cablato designs, develops market leading personalisation and ad-serving technology solutions for broadcast, OTT and video channels.

Cablato is looking for an experienced Client Services / Business Development Manager to join their rapidly growing team in London.

You’ll be comfortable in and experienced in winning, managing and growing multiple agency and brand accounts, working and consulting with client stakeholders, from CEOs to account management and operations teams, and be commercially focused at all times.

You love learning new technology and teaching it to others. You’ll have a deep understanding of current broadcast & OTT advertising, ad-serving and data technologies; will be an excellent communicator and will have the desire to work within a fast moving, start-up environment.

Main responsibilities

  • Act as a consultant between Cablato and its media agency and brand partners for both our self service technology platform and consultancy services. 
  • Understand the nuances of ad-serving and data management technologies and the value they provide 
  • Be confident at pitching to senior stakeholders, identifying opportunities, managing sales objections and winning work (from both existing and new clients) 
  • Be commercially minded at all times – continually looking to grow accounts and opportunities 
  • You’ll be charged with identifying additional revenue opportunities for existing clients, creating proposals and presenting on strategy and campaign results – business development is a key part of this role 
  • Slow to criticise, fast to praise 
  • Spreading the word of your work within the company and externally 
  • A good ambassador for the company 

Account management & business development

  • Be seen as an advisor to clients on all aspects of programmatic creative, ad serving, data management, consultancy, as well as a wider market context of the role of the channel 
  • Grow new business from both existing and clients – spotting the opportunity to pitch 
  • Drive forward the client strategy and being responsible for the delivery of it 
  • Build relationships with clients at every level of the business and understating their motivators and influences and how Cablato can help our clients meet and exceed on their objectives 
  • Follow up incoming leads and assign resources accordingly – managing workload and project planning with both the creative and development teams 
  • Work with the project, creative and design team to allocate of team resources effectively and appropriately 
  • Manage the lead list, forecast and weekly planning meetings with the Cablato senior team 
  • Provide updates on projected revenue for the month and how it is divided between clients 
  • Provide updates on existing client pipelines, i.e. what we can expect from clients 
  • Provide weekly updates on which campaigns are running, and how much volume is done 
  • Check campaigns daily to ensure volumes are pacing correctly and there are no issues 
  • Monitor client relationships for both opportunities and issues 
  • Identify and resolve issues before they become critical 
  • Be the first point of call to resolve immediate or potential issues with client 
  • Set client expectations and ensure the team delivers to / above them 
  • Continually advice and provide feedback to clients and advising them on how to improve campaigns and achieve the best performance 
  • Continuously develop market understanding 
  • Actively contribute to company blogs and social media 
  • Maintaining or improving client satisfaction survey scores 
  • Supporting the new business team with strategic direction and pitch work 

Requirements

  • At least 3 years’ experience working within a business development / account manager role
  • Must have experience working within either a digital marketing agency or an ad-tech / mar-tech company – ideally with experience selling SaaS products and managing both SaaS and consultancy clients 
  • Must have experience managing digital media campaigns, creative strategy, dynamic content strategy and ad serving 
  • Extensive experience / knowledge of data management, CRM and personalisation a plus. 
  • Extensive account management skills, confident and an excellent communicator 
  • Self-starter with the aspiration and desire to work within a fast paced and often stressful start-up environment 
  • Willing and able to travel as required to Europe, the US and Asia 
  • The nature of Cablato’s business and international client base will often require individuals to work outside general office hours and more than 8 hrs a day – candidates need to be able and willing to do this. 

Get in touch


To apply, please send your cv and covering letter to careers@cablato.com

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27.08.2019
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08.08.2019
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02.07.2019
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Herengracht 257
1016 BJ Amsterdam
The Netherlands

85 Frampton Street
London
NW8 8NQ
United Kingdom

 +44 20 7298 2787

 info@cablato.com

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Copyright © 2019 Cablato. All rights reserved. Privacy policy. Cookies policy.

Cookies Statement

This cookie statement explains:

  • what exactly cookies and web beacons are
  • the cookies placed on our own website - http://video.cablato.com/
  • cookie consent and how to opt-out

What exactly are cookies and web beacons?

In order to collect the information as described in our privacy policy , we may use cookie and similar technology on our website.
A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive, mobile phone or other device.
You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. However, some of the services and features offered through websites may not function properly if your cookies are disabled.
Cookies can be first party or third party cookies.

  • First party cookies - cookies that the website you are visiting places on your computer; or
  • Third party cookies - cookies placed on your computer through the website but by third parties

Web beacons are often transparent graphic images that are placed on websites to monitor the behaviour of the website visitor.
The cookies placed on our site: http://video.cablato.com/

We use the following first and third party cookies on our website:

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These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. They are deleted when you close the browser. These are first party cookies.

  • Performance cookies

These cookies collect information in an anonymous form about how visitors use our website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it and the approximate regions that they are visiting from. These are first party cookies.

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These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. These are first party cookies.

  • Targeting Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually third party cookies, placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Our website also integrates with social media sites such as Twitter, Dribble, Vimeo, YouTube, LinkedIn, Facebook and Flickr, many of which use cookies to manage integration with other sites such as ours.

Please see the cookie statement of these websites for more information about the cookies that they use.

Specifically, we place the following first and third party cookies:

Cookie Name

Domains

Expiry

Purpose

First party cookies

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2 years
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6 months

These cookies are set by google analytics.
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1 year

This cookie remembers whether you have accepted our cookie policy

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This is a session cookies that remembers you as you browse our site

Third party

LinkedIn

We integrate linkedin.com to our website together with other social media services. With Linkedin we provide a button where you can easily recommend us with a single click. Linkedin uses several cookies when integrated. More information about LinkedIn's use of cookies is available here

Twitter

Like LinkedIn, we integrate with Twitter's api so that you can easily follow our tweets. More information about Twitter's use of cookies is available here

Facebook

We integrate the Facebook API to our site to provide a button where you can quickly "like" Cablato. Facebook currently use at least ten cookies to manage integration with other sites. More information about Facebook's use of cookies is available here

Vimeo

We intergrate Vimeo so that you can easily watch our videos online, More information about Vimeo's use of cookies is available here https://vimeo.com/privacy

YouTube

We intergrate YouTube so that you can easily watch our videos online, More information about YouTube's use of cookies is available here https://www.youtube.com/static?template=privacy_guidelines

Dribble

We intergrate Dribble so that we can share designs with yous online, More information about YouTube's use of cookies is available here https://dribbble.com/privacy

Flickr

We intergrate Flickr so that we can easily share photos with you online, More information about Flickr's use of cookies is available here https://info.yahoo.com/privacy/us/yahoo/flickr/details.html

We may also use your IP address to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on a network, or in this case, the internet. Your IP address might also be used to gather broad demographic information.

The cookies we place on behalf of companies and their brands (the advertisers) on websites that sell advertising space

We have created a targeted and serving technology platform that is used by our clients and advertisers to buy and deliver online advertising, including targeted and behavioural advertising (as explained above and in our privacy policy ), mostly through real-time bidding (the Platform).

The Platforms uses cookies to facilitate targeted delivery of our clients' online advertising campaigns.

Cookie Names

Purpose

idb

This cookie contains a unique randomly-generated value that enables the Platform to distinguish browsers and devices. It is matched against information – such as advertising interest segments and histories of ads shown in the browser or device – provided by clients or other third parties and stored on the Platform. This information is used by clients to select advertisements for delivery by the Platform and to measure the performance of those advertisements. In addition, to enable clients to use non-PII (Personal Identifiable Information) they collect outside the Platform or acquire from other third parties, this cookie is sometimes matched to clients' or other third parties' cookies that contain such non-PII. For more information about information collected and used on the Platform, see our Privacy Policy.

idb (opt out)

When a user opts out from receiving the Platform's Adverts, the unique value in uuid2 is deleted and replaced with the non-unique value "AA".

Cookie consent and opting out

To comply with current legislation, we need to ask for your consent to set cookies on our own website: http://video.calato.com/

When you arrive on our website a pop-up message will appear informing you that we would like to place cookies on your device. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings otherwise we will assume that you are happy to receive cookies from our website.

Similarly, if you would like to stop receiving behavioural advertising cookies placed by us on behalf of companies and their brands (the advertisers) on websites that sell advertising space, you can also do by altering your browser settings and by visiting www.allaboutcookies.org and http://www.youronlinechoices.com/uk/.

For mobile devices we may use persistent user profile data to target advertising (also known as behavioural, or interest-based advertising) in order to provide ads that are likely to be more interesting and more relevant to mobile device users. In addition to cookies, we sometimes use device identifiers to help us track whether you complete specific actions on an advertiser's mobile web site or application, as this is needed for analytical purposes. These cookies or identifiers use the domain name cabla.to and expire within 30 days.

If you wish to block these cookies, you will need to change the relevant settings on your mobile device. Some, but not all, mobile platforms allow you to manage settings specifically for the cabla.to domain; on others you can only control cookies at a global level. Details on how to do this vary based on your mobile device operating system and browser, but common cases can be addressed as follows:

iOS Users

iOS 6: Turn on the "Limit Ad Tracking" feature directly on your device. To do this, go to Settings -> General -> About -> Advertising from your iOS home screen.

Please note that this will disable all ad tracking on your device, not just Cablato's services.

iOS 7+: Turn on the "Limit Ad Tracking" feature directly on your device. To do this, go to Settings -> Privacy -> Advertising -> Limit Ad Tracking.

Please note that this will disable all ad tracking on your device, not just Cablato's services.

Android Users

Android 2.3+: Opt out of interest-based ads directly on your device through Google Settings > Ads > Opt out of interest-based ads.

Please note that this will disable all ad tracking on your device, not just Cablato's services. If you wish to opt out only from Cablato's services, please copy your advertising ID (Google Settings > Ads > Your advertising ID) in the box below and click 'Opt Out'.

Please allow up to 7 days for your request to be processed and deployed within our systems.

For devices running older versions of Android: Download an app in Google Play to find your Android ID. Copy this value into the box below and click 'Opt Out'.

Please allow up to 7 days for your request to be processed and deployed within our systems.

Windows Phone

Windows Phone 8.1+: Opt out from interest-based advertising directly on your device. To do this open Settings > System > advertising ID and turn off the advertising ID. Please note that this will disable all ad tracking on your device, not just Cablato's services.

If you have any requests concerning your personal information or any queries with regard to these practices please contact us at privacy@cablato.com.  

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